Summary of what the video covers:

Helping employees to embrace change is never easy. The Leave / Bring model is a simple framework that can be used to engage individuals or groups in meaningful discussions about their hopes and fears. It allows them to list out the issues that are at the heart of their concerns and to develop strategies to address them systematically. This short video explains how you can use this model with your colleagues to stimulate discussion and dialogue. There is a transcript of the video below as well as a downloadable handout link underneath this summary.

Key Points:

  • Embracing change is not easy.
  • Writing down concerns and hopes using this simple framework can help.
  • "Leave/Bring" is a great tool for facilitators, coaches and change leaders.

Embracing Change – Transcript of Video

Helping employees with embracing change with the “Leave/Bring” Model

Craig Smith introduces the first video blog from Flint Spark Consulting relating to embracing change with the Leave/Bring model.

One of the questions I get asked a lot by my clients is ‘how do I get my team to embrace change, accept that a change is happening and be enthusiastic about it?’.

A model I like to use when meeting with a client in that situation is called the “Leave/Bring” Model.

This model looks at the premise that when we’re asking people to change there are two real things going on for them:

  • Firstly we have to get them to leave behind what it is that they’ve got now; whether it’s a way of working, whether it’s an office, a factory, somewhere that they’re really familiar and comfortable with. There’s a sense of loss for them when they go through this process.
  • The second things is we’re asking them to go somewhere different; whether that’s a new job, a new way of working or a new place of work and that always involves a sense of risk for them.

So what we’re trying to do is get them to give something up that they’re really familiar and comfortable with and accept and embrace something that’s very different and new to them.

As we know human beings don’t like that sort of thing it’s something we’re programmed to avoid.

What I do is set the “Leave/Bring” model out on a piece of paper, whether it’s with a group or with an individual and we talk it through.

See the link underneath the video above to download a PDF copy of the model.

  • For the past, what we’ve got now, what we’re losing, there’s always an element of something that we want or that we like or are familiar with and that we want to try and keep. We talk about that and get it written down.
  • Also no matter how sentimental or happy we are with something that we’ve got now there’s always something that we’d be quite happy to leave behind that we’re not happy with. Maybe it’s a colleague, something to do with our workplace, a leaky pipe or a drafty window or just something that we’re glad to leave behind if we’re honest with ourselves.
  • Then moving forward, looking to the future, I ask people to share with me what they’re apprehensive about, what their concerns are, what worries them.
  • I also get them to share with me some of the excitement they have. I’m yet to find anybody who’s not got an element or a little tinge of excitement about doing something new.

By exploring these four different areas we learn and look at ways of mitigating the things that people are worried about. We find ways with their managers and the people who are leading the change to diminish or remove some of those concerns. We also try to amplify and reinforce the good things about the future – the growth opportunities, the opportunities to do new things and also to work in a different environment.

It’s never easy, it’s never straightforward and you have to treat everyone or every group on an individual basis. This is a really useful tool to use when we facilitate, when we coach, when we work with people who are going through quite disruptive change as it helps to get it all out there in the open.

I actually used this technique with my daughter when she was moving from her primary school to her secondary school as she had a very similar set of emotions. Just by getting it all down on a piece of paper and really expressing what some of the issues are makes it much easier to talk about them rather than having them as an abstract set of thoughts in our head.

That’s the “Leave/Bring” model, I hope you’ve found it useful and if you want to find out more our contact details are as follows:



Tel: 0191 2404050