Dealing with an uncertain world

5th February 2017|

Volatility ahead
Cliches aside, the only thing you can be certain about in 2017 (or indeed anytime in the foreseeable future) is uncertainty.  You only have to look at where we are now compared to where we were this time last year to see how predicting anything is dangerous.  (Don’t worry, I’m not going to […]

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Formula for behaviour change

29th October 2016|

Formula for behaviour change
An interesting model for looking at behaviour change is BJ Fogg’s formula for behaviour change. This simple model will be referred to as the Fogg Behaviour Model or FBM in the rest of this post.

The FBM is made up of three core elements referred to as motivation, ability and triggers. In […]

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5 factors that motivate your staff during change

16th May 2015|

Why do they resist change so much?
The most common question that arises during my change workshops with clients is “Why do they resist so much?” We’ve heard the old cliché that “people don’t resist change, they resist being changed” but there is a serious lack of effective advice in this area.

Involvement, solid communications and […]

John Kotter’s 8 Step Model for Change Leadership

25th February 2015|

Throughout my career as a manager, trainer and a consultant, the tools and models I have found most useful are those that:

Are easy to remember and apply
Make sense intellectually and intuitively
Can be used in a wide range of contexts
Are underpinned by an understanding of human behaviour and motivation

Models such as Maslow’s hierarchy of needs […]

What do you do when change feels like end of the world?

24th November 2014|

When facing change within an organisation, it’s not unusual for employees to feel disorientated and out-of-sorts. Often it can feel like their entire world is crumbling around them and that their sense of identity is being compromised. What looks like a relative minor change to managers and leaders is often amplified the further down […]