Teesside University

Teesside University

Our client’s aim

Teesside University generates and applies knowledge that contributes to the economic, social and cultural success of students, partners and the communities they serve. Through education enriched by research, innovation, and engagement with business and the professions, they transform lives and economies. Teesside University worked with Flint Spark Consulting because they needed help to support a team who were experiencing a significant change. The team needed support to maintain a high level of teamwork in a context of integrating with another department within the university.

Objective of our commission

Flint Spark Consulting was commissioned to work with the team to develop a clear vision and a set of values to help provide a sense of direction. We were also asked to help the team to deal with some interpersonal challenges that had arisen within the team due to tensions and pressures following the change.

Our chosen approach

We carried out one-to-one interviews with everyone within the team to establish personal perspectives and objectives for the intervention.

Using the information gathered we arranged a series of workshops to help the team to share their hopes and concerns and to develop a common purpose and vision. We used DISC behavioural profiling to help the team members to understand style differences and how this can be a source of conflict and misunderstanding.

Finally, we supported the group develop a team charter to support ongoing conversations within the team about expectations and requirements of each other.